Didi Hirsch Press Release - Warmline

DIDI HIRSCH MENTAL HEALTH SERVICES RECEIVES FUNDING TO ESTABLISH LA WARMLINE TO OPERATE THROUGH CRITICAL LATE NIGHT HOURS

 

LOS ANGELES, March 2013 - Didi Hirsch Mental Health Services is partnering with the Los Angeles County Department of Mental Health and three Los Angeles County “warmlines” to extend the hours non-urgent support is available for people experiencing mental health concerns in Southern California.  These agencies will provide warmline coverage for all of Los Angeles making support available – in both English and Spanish – during the overnight hours of 10pm to 6am.  The LA Warmline number is 855-952-9276 (WARM).

A warmline is a confidential overnight telephone support service for anyone who is struggling with loneliness, anxiety, substance use or other mental health concerns, or anyone who needs information about available mental health services. 

“Extending access to Los Angeles’ warmlines is one way we are working to connect people experiencing mental health concerns to support and services early on, so fewer people reach the crisis point before receiving help,” explains Kita Curry, president and chief executive officer of Didi Hirsch Mental Health Services.  “Suicide prevention crisis lines are for callers who are contemplating suicide or are worried about someone else; these crisis lines remain a central part of our mission to reduce suicide. Warmlines are another strategy to meet the needs of our growing and diverse communities.” 

All warmline staff transfer those they feel may be in imminent danger to the Didi Hirsch Suicide Crisis Line.  In turn the crisis line sends callers not in suicidal crisis to the warmlines to ensure callers receive the help and support they need on a variety of issues.

Together with three other warmlines, (Project Return, Hotline of Southern California and Community Helpline), the LA Warmline is now able to provide coverage from 10 p.m. to 6 a.m., when there are high call volumes.  Since the launch of the warmline in July of 2012, it has received over 1,500 calls– and now is averaging 450 calls per month.  Didi Hirsch Mental Health Services has also extended coverage on the National Alliance on Mental Illness Orange County’s warmline from 11 p.m. to 3 a.m.

The LA Warmline is funded by the voter-approved Mental Health Services Act (Prop. 63).  It is one of several Prevention and Early Intervention Initiatives implemented by the California Mental Health Services Authority (CalMHSA), an organization of county governments working to improve mental health outcomes for individuals, families and communities. 

Founded in 1958, Didi Hirsch’s Suicide Prevention Center was the first program in the nation to establish a 24-hour suicide prevention Crisis Line. The line serves callers in English and Spanish from all over California and is managed by staff and over 200 trained volunteers.  In 2012, Didi Hirsch’s Crisis Line received more than 50,000 calls for help.  The Didi Hirsch Crisis Line number is 1-877-7-CRISIS (1-877-727-4747).   The National Suicide Prevention Lifeline number is 800-273-TALK (8255).

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About Didi Hirsch Mental Health Services

With 70 years of experience, Didi Hirsch Mental Health Services transforms lives by providing quality mental health care and substance abuse services in communities where stigma or poverty limit access. From 11 locations and 65 schools throughout Los Angeles and Orange Counties, Didi Hirsch helps more than 75,000 children and adults each year, offering services that range from community education to outpatient care to residential treatment.  Its Suicide Prevention Center was the first in the nation.  Learn more at http://www.didihirsch.org/.
 

About The California Mental Health Services Authority (CalMHSA)
CaMHSA is an organization of county governments working to improve mental health outcomes for individuals, families and communities.  Prevention and Early Intervention programs implemented by CalMHSA are funded through the voter-approved Mental Health Services Act (Prop 63).  Prop. 63 provides the funding and framework needed to expand mental health services to previously underserved populations and all of California’s diverse communities. For more information, visit www.calmhsa.org.