Service Enhancement

Best Practices
To assure that our services remain on the forefront of the mental health and substance abuse fields, our Best Practices Department continually reviews current treatment models and developments. It gathers outcome data, which is used to evaluate our effectiveness, adjust our practices, and set future goals. Additionally, in the face of our ever-changing society, it assures that our programs are culturally-sensitive, providing the best care to our diverse community.

Training

The Center’s commitment to quality mental health services is supported by an excellent continuing education seminar series offered by our Training Department. Held twice a month from October through July, mental health professionals within the agency and from the community are invited to present a variety of topics to staff. Common themes in these seminars are challenging diagnostic issues, exposure to new treatment models, professional ethics, special issues in working with culturally diverse populations, and mental health policy.  To see a listing of upcoming continuing education seminars, please visit our community calendar. 

Each year, we provide approximately 25 future social workers, psychologists, marriage and family therapists, nurses, and psychiatrists with practicum and work experience opportunities through our comprehensive training program. Our psychology internship program is accredited by the American Psychological Association and our master’s level internships follow regulations and standards set forth by the California Board of Behavioral Sciences.

Quality Assurance
Because we believe that the quality of clinical documentation reflects the quality of treatment, our Quality Assurance Department trains and provides support in documenting the work of our clinicians. We also audit our clinical documentation to ensure that we comply with all legal and contractual requirements and that our programs provide cost-effective treatment.